Terms of Service

Last updated: May 2026

These Terms govern access to services and communications provided by VALLEN INC ("Vallen").

1. Eligibility

You must be authorized to act for your organization when placing orders, managing account settings, or opting in to service-related SMS communications.

2. Product Orders

Orders are subject to availability, operational constraints, and final confirmation. Vallen may adjust fulfillment schedules and routing details based on service conditions.

3. SMS Service Updates

By submitting explicit consent, you agree to receive recurring SMS service updates related to order confirmations, shipment milestones, delivery status updates, delivery exception alerts, and account service events. Message frequency varies by account and order activity. Msg & data rates may apply. Reply STOP to cancel; HELP for help. Consent is not a condition of purchase.

• Order and shipment confirmations
• In-transit and ETA updates
• Delivery completion and exception notices
• Account and support service notifications

4. Acceptable Use

• No unlawful or deceptive use of the platform.
• No abusive traffic, scraping, or malicious system interference.
• No unauthorized or misleading use of communication channels.

5. Legal Entity Data

Legal Name: VALLEN INC
EIN: 39-3120582
Registered Address: 5142 N ACADEMY BLVD UNIT 4322, COLORADO SPGS, CO 80918

6. Contact

Email: support@vallen.com
Website: https://www.vallen.com